** Circuit Breaker in Singapore (7 April - 4 May 2020) - during this period, all online orders will only be processed on Mondays (13, 20, 27 April, 4 May). Please allow 3-5 working days for the package to reach you. The “Next Day Courier Service Delivery” service is not available during this period. Thank you for your kind understanding! 

Shipping and Delivery

Upon receipt of your payment, your order will be process and sent out within 5 working days.

To avoid loss of items or unnecessary delays, please ensure the delivery address you provided is correct. Once package has been shipped, they cannot be re-called or re-directed. Undelivered items will be returned to us.  We will not be responsible for lost packages shipped without tracking.  Re-shipping incurs a $15.00 SGD fee for postage and handling.

 

Rates (Swipe left / right to see details)

Region
Service Rate
Singapore, Malaysia

Standard Local Mail without Tracking Number

Local Mail with Tracking Number (within Singapore)

Local Mail with Tracking Number (within Singapore), minimum spending of S$75.00

Next Working Day Courier within Singapore

Delivery with Tracking Number (Singapore - Malaysia)

FREE

 

$4.00 SGD

 

 FREE

 

$12.00SGD

 

$10.00 SGD

Asia

(Excluding CHINA, Australia, Japan, South Korea, Malaysia and New Zealand)

 

CHINA

International Air Mail with Tracking Number

 

Expedited International Shipping via DHL

 

International Air Mail with Tracking Number

$12.00 SGD

 

$20.00 SGD

 

 

$20.00 SGD

The Middle East

 

International Air Mail With Tracking Number

 

Expedited International Shipping via DHL

 $50.00 SGD

 

$100.00 SGD

Rest of the World

(including Australia, Japan, South Korea, New Zealand, the Americas and Europe)

International Air Mail With Tracking Number

 

Expedited International Shipping via DHL

$18.00 SGD

 

$30.00 SGD

 

Shipping Within Singapore and to Malaysia

For orders below S$80, we ship for free within Singapore, using SingPost's standard mailing services (without tracking number). There is an option for tracking services with a surcharge of S$4.

For orders above S$80, we ship for free within Singapore, using a local delivery service, with tracking number.

 Please allow 3-5 working days to receive your order after we process and mail your order. We will not be responsible for lost packages shipped with inaccurate shipping details provided, and/or without tracking number.

International Shipping (excluding Malaysia)

Note: International Shipping orders will be send using International Air Mail with Tracking Number.  Delivery time will vary depending on destination, as a general guide orders should arrive in 10 - 20 days.

Unfortunately, we can not be responsible for lost or missing international packages. All applicable duties, tariffs, and customs fees are the responsibility of the customer, and packages returned rejected because of tariffs will not be refunded for shipping.

International Shipping (Expedited)

Note: Expedited international shipping is available via DHL. Delivery time will vary depending on destination, as a general guide orders should arrive in 4 - 6 days.

Inaccurate Deliveries

If you didn't receive what you ordered, please contact us within 7 days and we will send you a pre-paid envelope for you to return them to us. Upon receipt of the incorrect item(s) we will re-send the correct item(s) free-of-charge.

 Click Here to report inaccurate deliveries.

Returns

We take special care to ensure your order is expedited safely and efficiently and in good condition.  Fabrics delivered correctly cannot be returned.